Opening of winmail.dat

Version 1.0.1.295

We’ve discovered a feature used by Outlook that occasionally interferes with the delivery of emails. Emails sent in a particular format, with files attached as winmail.dat or as att00001.dat (Rich Text Format) may contain other files attached that will not open. Outlook sends these emails in this format based on the sender’s settings in Contacts.

We have seen this setting turned “on” on some customer computers. This setting appears to serve as a kind of automatic detection function when an email is received and may be useful when using Outlook. However, when using an email system other than Outlook, the user may receive emails containing the winmail.dat and on occasion, the remainder of the email will be empty.

TMMail in TimeMaker version 1.0.1.295 implements a support for this format if the user has installed MSMAPI32.DLL. MSMAPI32.DLL is part of the Outlook installation or can be downloaded from Internet. With MSMAPI32.DLL installed, when an email containing a winmail.dat file is received, the attached email body is automatically detected and will open.

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